Confirmed Service Customer
the factory recall/retrofit I had done I was told would take 2-3 hours, I dropped the truck off at 7 am at 4pm making arrangments for a ride to pick up the truck I was informed it wasn't done. 5:30 pm received a call it was done. I understand things can come up or jobs take longer than expected but the lack of communication from the dealership was competely unacceptable and diappointing
Richard S.
OSHKOSH,
WI
Business Response
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