I dealt with Paul Christman in Oshkosh. He was FANTASTIC to work with! He sent me a video of the truck. I never saw or drove the truck before I purchased it. I was absolutely thrilled when I got it. Oh yeah, The truck was delivered to my house 2 hours away, and I got to meet a very nice gentlemen that drove the truck to my house, and took my trade back with him. We completed about 2-3 minutes of a few items and he was on his way. The finance Lady Donna was very easy to wok with and helpful too.