436 Reviews Found
Confirmed Service Customer
I brought my truck in because a small plastic piece on the bumper was off. I made my appointment five days earlier and when I pulled in I was 3 miles over the 36,000 limit. They said they cannot do it and needed approval, and that someone will call me in 24 hours. I called back seven days later, and when I brought it in, a maintenance manager was telling me how I felt, and what I wanted. They looked at it, the maintenance manager, open the door, looked at me, and said here. I’ve never been so disrespected in my life. Then he proceeded to tell me what I felt and thought . Never going back.
James K.
OSHKOSH
Was this review helpful?
Confirmed Service Customer
Me & my husband came there to have them check out our vehicle for transmission issues, and unfortunately that’s what it was so we decided to buy a new 2024 gmc terrain, and yes we were unfortunately there all day because they were super busy with other people but they went above & beyond and took really good care of us! Even reimbursed me us buying lunch while waiting there. We worked with Pete (manager) and Brad Butkiewicz was the one who sold us the new car! He was really nice, and we will definitely be back for another vehicle in the future and any problems that need taken care ofon our vehicles
Sean I.
Fairwater
Was this review helpful?
Confirmed Service Customer
Devon was very kind and helpful to make sure I got what my car needed. The work was accomplished in a timely manner. Thanks so much!
Nancy S.
Oshkosh
Was this review helpful?
Was this review helpful?
Was this review helpful?
Was this review helpful?
Was this review helpful?
Was this review helpful?
Confirmed Sales Customer
Had a good experience and Jesus did a great job!
Patricia G.
OSHKOSH
Was this review helpful?
Confirmed Service Customer
I believe that I already did this but let me repeat it just in case I did not. My experience was, as always, outstanding and Devin Jones was so very courteous. I have used this dealership for all of my car servicing since relocating from PA to WI in 2017. As far as I am concerned, the dealership will always be my dealership. They greet you fast on arrival, determine your needs and before long you are on your way or an appointment is set if that is what your service needs require.
Richard F.
Oshkosh
Was this review helpful?
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Great service and really nice workers. Love how they send you a video and tells you what they done to your vehicle. After everything was done the guy open my door to get it where else you get that kind of service. 100% recommend
Jonathan V.
Oshkosh
Was this review helpful?
Confirmed Service Customer
Works was done nicely and Jacob was my advisor and he is excellent. Very professional, friendly and has a way of words that puts you at ease and shows he cares. I recommend Bergstrom.
Linda S.
Oshkosh
Was this review helpful?
Confirmed Service Customer
Service requested was quoted, completed above my expectations. Awesome job thanks.
Brian S.
Oshkosh
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
It took 1 1/2 hours for an oil change and tire rotation, a long time. Also the staff was a little abrupt and short with the guest. We got there a not a car waiting to be taken back for service. We did have an appointment to have the oil changed.
Terry S.
Oshkosh
Was this review helpful?
Confirmed Service Customer
This last visit was just another example of the continued excellent service I receive when my vehicle is serviced.
Chad S.
OSHKOSH
Was this review helpful?
Confirmed Service Customer
Given 4 stars due to the fact service was unaware of my extended warranty for recommended replacement of front struts.
Thomas H.
FOND DU LAC