My experience was nothing but outstanding. I took my vehicle to holiday in July with concerns regarding my cooling system. Holiday blew the concern off and told me just to keep an eye on it. I called bergstrom and without hesitation they made an apt for me to bring it in. They the service team tested it then with no results. I brought it back in with the same concerns and they tested it found and issue and fixed it for me. Both Dan and Tom knew I had previous cooling system issues with a previous vehicle and they both did what ever they could to ease my mind.