It was ok every body in the service would ask if I''m being taken care of. I had 2 tires put on and I was in last week to get them, got a email saying you were having a sale on tires but couldn't get me in till Mon.11/11/2019 if you bought 2 tires you would get a 25.00 gift card or 4 tires 50.00 well I got 2 tires and didn't get the gift card do you send it in the mail? Thank you
I was assisted with my first time lease by Derek Hughes. He is professional, knowledgable, patient, and very personable. My daughter purchased a car with Derek's help a week ago, and I was so impressed with him that I sought him out to help me with my transaction. All went smoothly with no problems. I absolutely love my new vehicle, as does my daughter love hers! Donna in finance is awesome as well!! I will definitely return to Bergstrom GM of Oshkosh in the future! Keep up the good work!
I had a appointment at 3:40 p.m to get 4 tires mounted and balanced. I didn’t get out of there until about 6:00 p.m so over a 2 hour wait. I have never waited that long at the dealership for this process before. I thought it was a very long wait.
I recently came to town from Missouri, my car started having issues on the highway and the closest place was this location. I walked in was greeted immediately and helped as soon as I walked in. I leave in 3 days so I expected it would be done by then. Nope, it was done the day of! I was very happy with my experience with Jeff, he helped me get my warranty and insurance in and I walked out spending only 50 dollars. Needless to say if you ever need help go here and see Jeff. 😊
Had an appointment for an oil change at 2:30pm. Service was not complete until 3:45pm. Should not take 1 hr and 15 mins for an oil change. Also stated my battery was dead in the service drive and they had to jump start vehicle, suggested I purchase a $199 battery. Battery was just fine on the way into the appointment and has been fine since leaving the appointment. What gives? Had no explanation as to why battery was allegedly dead.