I purchased many new vehicles in my life. You were the worst. No tour of the service center. Going over new truck in the rain. Limited return calls from sales. Told to give 5 stars so GM pays sales member. Basically kicked out of your dealership by another sales member when I wanted to go over accessories on new truck. Sucked. Only 5 star was the truck itself and you were able to get it
It was discovered after they ran a dignostic check on the car that there was a problem with the fuel injectors that ther was one bad one misfiring already over a 1000 plus times. They did not have enough parts, but they were able to get the rest of the parts needed to finish the job the next day.
Vehicle was scheduled for service to address a recurring issue with coolant system. Zack listened to my concerns and proposed a resolution that satisfied my expectations. I have been a Bergstrom customer for 25 years and I will continue to support their business for my auto needs.