I was very happy with my experience at Bergstrom's Oshkosh GMC dealership. They were very helpful in getting a paint issue squared away and allowed me to get the work done at the Appleton location as it was closer to my home. Emails were quickly responded to and communication was great. As constructive criticism, I'd suggest making sure the dealership literature is up to date. Most of the magazines and brochures were from 2018.
The phone system is not effective.... when calling in to check on the work being done or the status of your vehicle, you get put on hold and can wait 15 minutes and then just hang up... did this twice and didn't get through to the service department. Finally called a third time and ask for a manager. Very upsetting.