Customer Reviews

Just went in for an oil change so there isn't much to say. Nice touch offering free beverages and cookies!! Was glad to hear there was nothing wrong with my car.

Taylor Baccus, my service advisor, has made each trip for service to this dealership a wonderful experience. He is one of only 2 service advisors in my career where I have complete confidence in what they say and promise when I schedule service and bring my car in. Taylor is the epitome of excellence in customer service.

Brian was great .I will buy my next one from him

No problems

Experience was ok. I feel every time I come it’s no less than $1,000 and you find stuff to find stuff.

Great service, only place that I will take my vehicles.

Overall experience was very good with our salesperson. Our vehicle had to be sourced from another dealership, and we had to initiate contact for updates on if it was secured and what the final delivery date would be. Not exactly what you’d expect for NEW vehicle service today.

Jennifer was great. I am completely happy with all the help she gave me.

Outstanding experience at Bergstrom!!! A huge thank you to Paul Hennel for getting me my new truck. Paul helped me with getting a truck 3 years ago, helped me with this new one and in 3 years I will be looking him up again. I truly appreciate that he was willing to work around my goofy schedule and the fact that he put up with my family who insisted that they be there as well. He made us all feel welcome! Very best wishes to Paul and family 😊

Steve does a excellent job! Thanks Steve

Was fine other than another customer backed into the bumper of my truck

Oil change

oil change was done on time but the service people were so overworked they couldn't get us checked out for 25 min. after our cars were completed. Noticed definite cut back in service personal.

Fast and good

If a customer wants and oil change you are second rate. This the second time the car was done sitting outside and I have to continue waiting. I go the desk and ask and I have to tell him it is ready.

It was nice to get in the next day. Thank you

The wait time was to long had a ten o clock appointment truck took almost two hours

Always enjoy working with Mike Henke, prompt, courteous, makes it happen.

Great people to deal with.

I had a wonderful buying experience. Everyone involved was friendly and helpful. They worked very well together as a team to give me excellent service. I look forward to working with Christine and the crew at Bergstrom next time I'm looking for a new truck.