Customer Reviews

Could not be better. Just great.

Everything was fine til the vehicle was done. After 45 minutes, I went myself to check because no one came to get me. Almost 2 hours for a service is unacceptable.

Great service. Texted me when vehicle was ready. Well done

Purchased new tires due to tire sale and also did a tune up on my wifes HHR. Flawless...

Always friendly and get the job done timely.

Just an oil change and tire rotation

It was a pleasure working with Dave! He was very helpful and informative when it came with working in getting our vehicle in. I know it was a pain waiting for those chips but it was well worth the wait. We are so pleased with the new vehicle our family loves it! Also when picking up the vehicle working with Brian was great! Service was quick and painless and did a nice job showing us around our vehicle. There was another gentleman who was also very helpful and did an excellent job thoroughly going through all the gadgets in our truck and getting things set up and connected! We couldn’t be more happy and will definitely be back to Bergstrom in the future and recommend them to our family and friends!

Great mechanical service. But the employees that I personally dealt with had no personality. It’s like a morgue in there.

Everyone was polite and on top of things.

Friendly

I took just what time they said for my oil change and tire rotation

The work was completed in the quoted amount of time, drop-off and pick-up went smoothly, and the staff was friendly.

could have given us a copy of our paid receipt so we did not have to make numerous phone calls to dealership and go back the next day for a copy. Needed receipt to apply for reimbursement on our extended warranty for jump start.

In and out fairly quickly

Not a fan of no negotiations on the trade. If you have a low mile very clean trade I don’t agree with offering auction price. I had a 2% vehicle on KBB and was offered $7,500 less than what it was worth.

Service agent Jordan did an excellent job.

very fast and efficient

Oil change and rotate tires great job very thorough took 2 hours but worth it

I was just in for normal maintenance on my vehicle. The staff are always professional and do a great job of keeping me informed of the status of the work. I was also impressed to see that they ran the vehicle through the wash, even though I did not ask. More often than not, if I have not asked, they did not automatically do that.

went in for oil change.all went well