Customer Reviews

Was able to schedule my first oil change the following day. The service manager (Pat) was very courteous and even pulled my Blazer up when finished. Really enjoyed the little video sent by the technician during the appointment.

Jacob was very helpful and had a smile, along with a great attitude.

Everything was handles very well We appreciate the service at Bergstrom Oshkosh. Dan M. does a great job. We're glad to be working with him!

I love how everyone treats me like a VIP! Thanks for alerting me to upcoming maintenance needs

Very professional and helpful answering all my questions !

I feel that the staff took the time to make sure my insurance covered the bill. I was also told about upcoming sales on tires which saved me a lot of money.

had scheduled appointment for oil change, took one hour and fifteen mintues, oil change with appointment should not take that long, was not very impressed with service

I had no appointment. My service was completed as promised.

Super fast service! In and out in less than 30 minutes.

Friendly,explained everything. Good people.

I worked with Jacob in the service department he was great informative and helpful. As well as polite, professional and timely.

Everything is taken care of as usual. Patrick is extremely helpful and keeps me informed as to the status of my appointment. My only "complaint" would be the length of time it takes to do the oil change and tire rotation and car wash, which I appreciate. I am usually there one and one half hours.

Wouldn’t go anywhere else!

I had an appointment for an oil change that took a little over an hour. I didn't expect it to take so long and met my vehicle as it was getting out of the wash. The guy driving it wiped it down and said it was good to go, but failed to give me the keys out of his pocket. I realized this after driving across town (luckily) and had to go back to get the keys. Frustrating to say the least.

There was a part ordered for my vehicle console to be replaced at the same time as my oil change and tire replacement. The part was ordered incorrectly and it could not be replaced. A return service will be required.

Service was super slow for an oil change. Was there for over an hour, which is incredibly slow.

Addressed issues with the manager but there are others now.

Satisfied

Service was complete, timely, and too expensive.

Way too many texts, especially for a job that took less that 2 hours.