402 Reviews Found
Confirmed Service Customer
From drop off through my ride back to pick up my auto and the work done, I am delighted with Bergstrom service and WILL return every 5000 miles. Great Job
William D.
OSHKOSH
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Confirmed Service Customer
From beginning to end, everything ran smoothly. Shelby did a great job keeping me informed of my vehicle progress. I got to say hello to Michael who sold me my car ( he remembered me… what a great feeling)!
Julia J.
Oshkosh
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Confirmed Service Customer
When I scheduled my appointment, the amount shown was 69 dollars and some cents. It is deceiving because they don't tell you that it costs way more if u have a certain type of engine. Next. I was there for almost an hour when I asked a younger girl why it was taking so long. Instead of telling me when I got there, she told me that they were down to 2 lifts. This is SO inconsiderate to make people think it will be done at a certain time when it really won't be. Also she was very short with me and just walked away without giving me a chance to ask her why they didn't let me know when I first got there. It seems all they care about is getting paid and that's it! Then when I got in my truck to leave, lit just wreaked of something like gas and oil mixed!!!!! I had to drive home with the windows open and then clean it and spray it with a bunch of that new car spray to get rid of the stink. This was almost as ad as last year when I brought my truck in for a recall and the guy who did it got dirty prints all over my headliner. I will not go back and will tell others of my bad experiences with bergstrom if they ask.
Luke S.
Oshkosh
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Confirmed Service Customer
Everyone is helpful and friendly. Thats why we like the Oshkosh location.
Mary M.
FOND DU LAC
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Confirmed Sales Customer
Brad was our salesman and we are completely satisfied.
Lorraine M.
BERLIN
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Confirmed Service Customer
My customer guy …I believe Josh…was OUTSTANDING! I have airborne latex allergy, so can’t wait inside because of the rubber tires (contain latex). The driver was already booked & couldn’t take me anywhere. So I just went outside to wait…Josh was super sweet & thought to bring a chair for me & was so great at keeping me updated & was efficient getting me processed out. The team was awesome…got the work done quickly & returned a freshly washed car to me. Awesome job, Bergstrom!!!
Yvonne D.
OSHKOSH
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Confirmed Service Customer
Dan was great with letting me know what needed to be done. Not the cheapest place to get things done but they do a good job of getting things fixed and gets me back on the road!
Mark B.
Winneconne
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Confirmed Service Customer
Shelby was friendly and helpful with my vehicle when dealing with my extended warranty company.
Vicki K.
OSHKOSH
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Confirmed Service Customer
I am so grateful to Bergstrom GM for fixing my voice command on my 2024 Chevy Equinox. I have been dealing with a different dealer and calling, getting the run-around and "it's your phone" for almost six months. I ended up having to get help from the BBB. The service at Bergstrom is beyond fantastic. They keep you updated with what is happening and then wash my car on top of it. They also checked the status of my fluids, tire pressure, and wear on the tires. They are so friendly also. I recommend them to everyone and I will do my business with them in the future. Thank you so much again.
Rita R.
Oshkosh
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Confirmed Service Customer
It was super service and our service person could not have been a more personable individual. Would only have our vehicle serviced at Bergstrom.
Thomas M.
Omro
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Confirmed Service Customer
Everything was great! It always is. In fact this is the only dealership that I take my vehicles to!
Ashley H.
Oshkosh
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Confirmed Service Customer
In on schedule ,work completed in a timely manner and out
Norbert C.
FOND DU LAC
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Confirmed Service Customer
Easily set an appointment. Jacob was ready and waiting for me when I brought my car in for an oil change. Great service once again!
Timothy W.
OSHKOSH
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Confirmed Service Customer
Oil change and tire rotation went well. No complaints. This is where I bring all of my GM vehicles for service.
Dennis Z.
Oshkosh
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Confirmed Service Customer
Very simple transaction. Ride home and brought back when work was done. Awesome set up.
Beth-Mike J.
Eldorado